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Account Manager - State Farm Agent Team Member

Full Time in Gulfport/St Petersburg - FL

Benefits
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
ROLE DESCRIPTION

At David Vargas State Farm Agency, we believe that exceptional service, strong relationships, and a commitment to excellence are the foundation of a successful business.

We are a high-performing, growth-focused agency serving customers throughout Florida. Our success comes from combining the personal relationships our customers value with the technology and innovation that make doing business easier.

We are looking for a motivated, ambitious, dependable, and results-driven Account Manager who shares our passion for helping people, exceeding expectations, and achieving success.

This is more than just a customer service position. It is an opportunity to become part of a team where your contributions matter, your professional development is encouraged, and your success is recognized.

Our ideal candidate is someone who takes initiative, holds themselves accountable, embraces challenges, and brings a positive, solutions-oriented attitude to work every day. We value individuals who lead by example, take pride in their work, and understand that doing the right thing for our customers is always the priority.

If you are competitive, coachable, passionate about people, and excited about building a rewarding career, we want to meet you!

RESPONSIBILITIES

  • Build and maintain meaningful, long-term customer relationships through exceptional service, proactive communication, and personalized insurance recommendations.

  • Identify opportunities to grow customer relationships by conducting comprehensive insurance and financial needs conversations.

  • Educate customers about available Auto, Home, Life, Health, and other insurance products to help them make informed decisions.

  • Proactively generate new business through customer referrals, outbound calls, lead follow-up, and relationship-building activities.

  • Conduct regular policy reviews to identify coverage gaps, additional needs, and opportunities to better protect our customers.

  • Manage customer inquiries, policy changes, billing questions, and service requests with professionalism, urgency, and attention to detail.

  • Take ownership of customer concerns and work collaboratively to deliver timely, effective solutions.

  • Consistently work toward individual and agency production, retention, and customer satisfaction goals.

  • Maintain accurate customer records, follow-up activities, and documentation using agency systems and technology.

  • Collaborate with team members to create a positive, productive, and supportive office environment.

  • Embrace new technology, digital tools, and innovative processes while maintaining the personal touch that sets our agency apart.

  • Participate in ongoing training, professional development, and agency initiatives designed to support individual and team success.

QUALIFICATIONS

What We're Looking For

  • A strong work ethic and the personal drive to achieve and exceed goals.

  • A positive, energetic attitude and a genuine desire to help others.

  • Excellent communication, relationship-building, and interpersonal skills.

  • Accountability, integrity, and the ability to take ownership of responsibilities and results.

  • A self-starter who can work independently while contributing to a collaborative team.

  • A competitive mindset balanced with compassion, professionalism, and customer-first values.

  • Strong organizational skills, attention to detail, and the ability to manage multiple priorities.

  • Confidence initiating sales conversations, asking for business, and identifying opportunities.

  • A willingness to learn, accept coaching, adapt to change, and continuously improve.

  • Dependability, consistency, and a commitment to delivering on promises.

  • Experience in insurance sales, account management, or customer-facing sales preferred.

  • Florida Property & Casualty and Life & Health insurance licenses preferred, or willingness to obtain required licenses.

  • Bilingual English/Spanish skills are a plus.

THE CHARACTERISTICS THAT MATTER MOST TO US

We believe skills can be developed, but attitude, character, and commitment make the difference.

We are looking for someone who

  • Leads with integrity Does the right thing, even when nobody is watching.

  • Takes ownership Accepts responsibility, follows through, and doesn't make excuses.

  • Has a growth mindset Welcomes feedback, seeks improvement, and never settles for mediocrity.

  • Is driven to succeed Sets high standards, embraces goals, and takes pride in achieving results.

  • Values teamwork Supports colleagues, celebrates shared victories, and contributes to a positive workplace.

  • Puts people first Understands that behind every policy is a person, a family, or a business depending on us.

  • Brings solutions, not just problems Approaches challenges with initiative, resourcefulness, and professionalism.

  • Is dependable and loyal Understands that trust, consistency, and commitment are essential to building a successful team.

WHY JOIN OUR AGENCY?

At David Vargas State Farm Agency, we believe in investing in people and creating opportunities for those who want to grow.

We offer a professional, supportive, and performance-driven environment where hard work, initiative, and results are valued.

Our agency is built around three core priorities

Expansion • Development • Retention

We believe in recognizing accomplishments, encouraging professional growth, and creating opportunities for team members to develop their skills and advance their careers.

Our mission is simple

To build a high-performing, client-focused agency driven by growth, service, and opportunity. Lead with integrity, serve with excellence, and grow together.

READY TO JOIN OUR TEAM?

If you're looking for a career where you can challenge yourself, make a meaningful difference, and be part of a team that values ambition, accountability, and exceptional service, we encourage you to apply.

We're not just looking to fill a position. We're looking for the right person to grow with us.

This position is with an independent State Farm agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Compensation $40,000.00 - $75,000.00 per year




Apply now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none

Apply now